Privacy Policy

Our Commitment to Your Privacy

At LVNV Spring Valley Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services.

We are committed to protecting your personal information and being transparent about how we use it.

Information We Collect

Information You Provide

When you contact us for a quote or consultation, we collect information you voluntarily provide, such as:

• Your name and contact information (phone number, email address, mailing address)
• Property location and details about your project
• Communication preferences
• Payment information when you hire us for services

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Your IP address and browser type
• Pages you visit on our website
• Date and time of your visit
• Referring website or search terms

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and estimates for concrete services
• Schedule and complete your concrete project
• Communicate with you about your project status
• Process payments and maintain financial records
• Improve our services and website experience
• Send you updates about our services (only if you opt in)
• Comply with legal obligations and resolve disputes

How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: We work with trusted third parties who help us operate our business, such as payment processors and scheduling tools. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
• Business Transfers: If our business is sold or merged, your information may be transferred to the new owner.
• With Your Consent: We may share your information with your explicit permission for specific purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure storage systems, encrypted communications, and limited employee access.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Project records are typically maintained for several years for warranty purposes and business records requirements.

Your Privacy Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we have about you.
• Correction: You can ask us to correct inaccurate information.
• Deletion: You can request that we delete your information, subject to legal retention requirements.
• Opt-Out: You can unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: